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Bronze Service Package from Leice Biosystems

Bronze Service Package

A new preventative maintenance service package for Microtomes

The Service Team from Leica Biosystems can help optimize your lab operations – from technical phone support, to emergency repair service, and preventative maintenance visits – performed by factory-certified Leica Biosystems engineers – complete with predictable costs and prompt, professional service witrh the new Bronze Service Package.

Leica Biosystems provides an enhanced level of support to maintain the critical workflow in your high performance lab.


  • Proactive approach to maximize uptime via Preventive Maintenance Inspections and Reliability Updates

  • Complete visibility of Preventive Maintenance (PM) and travel/labor budget for an entire year

  • Full coverage of technicians’ labor and travel time to meet all PM and repair service needs

  • High flexibility to schedule PM visits based on customer availability, thanks to the over 70 professionally trained and qualified field service engineers from Leica Biosystems, located throughout the US and Canada

What to expect from the new Bronze Service Package:

Factory-Certified Field Service Engineers
Ensure consistent, efficient, and professional customer support across your facilities

100% Business Hour Technical Phone Support covered
Direct access to Leica Biosystems’ technical experts during business hours (M-F, 8 AM – 5 PM)

100% Service labor and travel covered
Full coverage of travel and labor for any potential repair needs, as well as Preventive Maintenance service completed by Leica factory-certified engineers

One Preventive Maintenance (PM) visit per year
360-degree maintenance checks to maximize performance and reduce costly downtime of your instruments

Priority Scheduling
Faster response time to get your instruments back up and running quicker



Leica Biosystems ( is a global leader in workflow solutions and automation, integrating each step in the workflow from biopsy to diagnosis. Our mission of "Advancing Cancer Diagnostics, Improving Lives" is at the heart of our corporate culture. Our easy-to-use and consistently reliable offerings help improve workflow efficiency and diagnostic confidence.

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